Terms and Conditions
This site is owned by BILI and Co Pty Ltd trading as TimberFloor Australia. ABN: 59 609 622 684. By accessing or using this website you agree to do so on the terms and conditions set out here and elsewhere in the website (“Terms of Use”). Please read these Terms of Use carefully before using the website. These Terms of Use are in addition to the specific terms and conditions that apply to the products and services offered by TimberFloor Australia.
BILI and CO Pty Ltd trading as TimberFloor Australia, ABN: 59 609 622 684 may amend the Terms of Use at its discretion and without notice by posting the amended Terms of Use on this website. A copy of the current Terms of Use will be available on this website at all times. By continuing to use Timberfloor Australia’s website you accept the Terms of Use as they apply from time to time. You should visit this page periodically to review the Terms of Use. If you violate any Terms of Use your right to use and access this website automatically terminates.
TimberFloor Australia reserves the right to change or discontinue any feature or part of this website, the hours of availability and the programs required to obtain access.
Disclaimer
TimberFloor Australia does not warrant, guarantee or make any representations regarding the accuracy, adequacy, reliability, completeness or timeliness or any other aspect of the information available on the website (“Information”) or that it is suitable for your intended use. The Information is provided “as is” without warranty of any kind, express or implied to the full extent permitted by law, including, but not limited to implied warranties of merchantability and fitness for purpose.
The sale of products featured on this website may not be available at the time of order. Every effort will be made to fulfill orders placed via this website in a timely manner. You should contact store to ensure product availability and expected pick up / delivery date.
You will be responsible for the content of any material you enter on the TimberFloor Australia’s website. All information you enter must be accurate, complete and not misleading, deceptive, defamatory or contrary to law. Timber Floor Australia is not responsible for and disclaims any liability in relation to the content of any messages or information posted by users, or for the content of information of third parties on the Internet, even if accessed through the Timber Floor Australia website. However, Timber Floor Australia reserves the right, which it may or may not exercise in its sole discretion, to review, edit or delete any material that TimberFloor Australia deems to be illegal, offensive or otherwise inappropriate.
TimberFloor Australia is not liable to any party for any direct, indirect, economic or consequential loss or damage for any use of or reliance upon the Information found on this website or on any other linked website, including, without limitation to, loss suffered in connection with out of date materials or transmission of computer viruses, lost profits, business interruption, loss of programs or data, even if TimberFloor Australia is expressly advised of the possibility of such damages. If your use of the website or the Information results in the need for servicing or replacing equipment or data, TimberFloor Australia is not responsible for those costs.
TimberFloor Australia does not warrant or represent that the Information is free from computer viruses or other typographical errors or defects. Timber Floor Australia recommends that virus checks should be done on any Information downloaded. The use of the website and the Information is at your own risk.
TimberFloor Australia excludes, to the maximum extent permitted by law, all warranties, representations, and implied terms and any liability which may arise in relation to access to or use of this website or the Information.
Where liability cannot be excluded, any liability incurred by TimberFloor Australia is limited to, at the option of TimberFloor Australia, the re-supply of the Information on the website or the repayment of reasonable costs of having the Information re-supplied. Under no circumstances will TimberFloor Australia be liable for any direct, indirect, economic, incidental, special or consequential loss or damages arising out of the use of this website or the Information, including lost business profits.
Links
You may be able, through hypertext or other computer links, gain access to other sites on the Internet that are not part of the TimberFloor Australia. The linked sites included in this website are not under the control of TimberFloor Australia and TimberFloor Australia is not responsible for the content of any linked site or any link contained in a linked site, or changes or updates to such sites. TimberFloor Australia provide these links for your convenience. The inclusion of any link does not imply an endorsement of the linked site by TimberFloor Australia or a relationship with the organisation to which the links are provided. You link to any such linked site at your own risk. Timber Floor Australiais not a party to any transaction between you and a linked site.
Jurisdiction
It is your responsibility to ensure that use of this website is in accordance with the laws of the relevant jurisdiction where the material is viewed or received.
Your access to and use of this website is governed by and construed in accordance with the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
Intellectual Property
Copyright © TimberFloor Australia 2024. All rights reserved.
You acknowledge and agree that all content, coding, text, graphics and Information available on this website is protected by copyright, trade mark or other intellectual property rights and laws.
All other use, copying, adaptation, transmission or reproduction of this website or any part of it is prohibited except to the extent permitted by Australian and international copyright law.
The trade marks which appear on this website are the trade marks of their respective owners. Use of these trade marks without the owners consent will infringe the respective owner’s intellectual property rights. Nothing in this website should be interpreted as granting any rights to use or distribute any names, logos, or trade marks except with the express written consent of the respective owner.
No part of this website may be reproduced, modified, or distributed in any form or manner without the prior written permission of TimberFloor Australia.
Spam
The publication of electronic mail addresses on this Site is to facilitate communications relating to TimberFloor Australia functions and it must not be inferred as consent by TimberFloor Australia or the relevant addressee to receiving unsolicited commercial electronic messages.
Severability
If any provision of the Terms of Use is unlawful, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining Terms of Use. This is the entire agreement between the parties relating to the subject matter.
Campaign Offer:
Offer valid for 8mm SPC Hybrid flooring (RES)
House with minimum floor area of 70sqm
30km radius from TFA Warehouse
Offers end: 21st August 2026
Offer subject to Stock Availability
Terms and Conditions: Promotional Offer
The following terms and conditions apply to the current promotional offer provided by Timberfloor Australia (TFA). By participating in this promotion, customers agree to be bound by these terms:
- Eligibility Criteria
- Minimum Floor Area: This offer is strictly applicable only to residential projects with a minimum installation area of 70sqm. Projects falling below this square footage do not qualify for the promotional pricing or benefits.
- Geographic Limitation: The offer is valid only for properties located within a 30km radius of the Timberfloor Australia (TFA) Warehouse. TFA reserves the right to verify the distance using standard GPS mapping; locations outside this radius may incur additional travel or delivery fees and are excluded from the promotion.
2. Validity Period
- Expiration Date: This promotion is time-limited and officially concludes at the close of business on 21st August 2026.
- To secure the offer, a formal quote must be accepted, and any required deposit must be cleared before the expiry date.
3. Stock and Availability
- Inventory Limits: All promotional offers are subject to stock availability. TFA does not guarantee the availability of specific timber species, grades, or finishes.
- Rainchecks: No rainchecks will be issued. In the event that specific promotional stock is depleted, TFA is not obligated to provide alternative products at the discounted rate.
4. General Provisions
- This offer cannot be used in conjunction with any other discounts, vouchers, or previous quotes.
- Timberfloor Australia reserves the right to modify or withdraw this promotion at any time without prior notice, provided that all existing locked-in contracts are honored.
Delivery Terms
1. Delivery Conditions
- Service is limited to warehouse-to-warehouse, forklift-to-forklift deliveries.
- No deliveries to construction sites or multi-residential buildings.
- For residential homes, the installer is responsible for unloading.
2. Unloading and Redelivery
- Drivers do not unload shipments.
- If no one is available to receive or unload at the delivery address:
- Freight charges are non-refundable.
- A repacking fee will be applied for any rescheduled delivery, in addition to standard freight charges.
3. Waiting Time Charges
- A 30-minute grace period is provided upon the truck’s arrival at the designated address.
- After 30 minutes, a charge of $50+ is applied for every additional half-hour of waiting.
Taxes and Duties
Goods and Services Tax (GST)
All prices advertised, quoted, or listed by TimberFloor Australia are exclusive of Goods and Services Tax (GST) unless explicitly stated otherwise. GST will be calculated and added as a separate line item at the point of invoicing or checkout.
Color Disclaimer & Mid-Project Cancellation Policy
1. Color Accuracy & Buyer Responsibility:
The Buyer acknowledges that digital images, samples, and marketing materials are for illustrative purposes only. Actual flooring colors, textures, and grains may vary slightly from online or printed representations. It is the sole responsibility of the Buyer to physically inspect and confirm the selected color and product in person prior to the commencement of installation. The Company shall not be held liable for discrepancies between the product image and the final installed product.
2. Mid-Project Interruption & Payment Liability:
Once the installation process has officially commenced, the Buyer is fully committed to the selected product. If the Buyer requests to halt, suspend, or cancel the project midway due to dissatisfaction with the selected color or appearance, the Buyer remains legally obligated to pay the total contract amount in full. No refunds, discounts, or credits will be issued for labor or materials already allocated or utilized.
Privacy
Timber Floor Australia complies with the Privacy Act 1988 and the Australian Privacy Principles. TimberFloor Australia collects, uses and discloses personal information as set out in its Privacy Policy. By providing personal information you consent to the collection, use and disclosure of personal information as set out in the TimberFloor Australia Privacy Policy.
